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Frequently Asked Questions

Yes, all our hair extensions are made from 100% authentic, premium human hair with cuticles intact, allowing them to be washed, styled, and dyed just like your natural hair.

With proper care and maintenance, our raw and virgin hair extensions can last anywhere from 1 to 2 years or even longer, making them a great long-term investment.

Yes, because our hair is 100% human hair, it can be safely colored or bleached. However, we recommend having a professional stylist handle any chemical treatments to maintain the hair's quality.

Generally, for lengths up to 18 inches, 2 to 3 bundles are sufficient. For lengths 20 inches and longer, we recommend 3 to 4 bundles for a full, voluminous look.

Wefts are sewn in by a professional stylist for a semi-permanent install, Tape-Ins are lightweight and lie flat against the scalp for easy wear, and Clip-Ins are temporary extensions you can easily apply and remove yourself in minutes.

Our extensions feature reinforced machine or hand-tied construction to minimize shedding. Because the cuticles are aligned in the same direction, tangling is kept to an absolute minimum with proper daily brushing and care.

Use sulfate-free shampoos and hydrating conditioners. Wash the hair in a downward motion, avoid scrubbing or twisting, and let it air dry naturally whenever possible to maintain its natural luster.

Yes, you can use flat irons, curling wands, and blow dryers. Always use a heat protectant spray prior to styling to prevent heat damage and prolong the lifespan of the hair.

We accept returns and exchanges on unused, unaltered items in their original packaging within [insert number] days of delivery. Please check our return policy page for full terms and conditions.

Standard domestic orders typically take 3 to 5 business days to arrive, while expedited shipping options are available at checkout. International shipping times vary depending on the destination.